WebIf a buyer opens a cancellation request with you, you have 3 days to approve or decline it. If you approve it and the buyer has already paid for the item, you have 10 business days to issue a refund. If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. Handle a return request. WebGet your refund. Once the item is delivered to the seller, your refund should be processed within 3 business days. Your refund will be sent to your original payment method and funds are usually available within 3-5 business days. You can check on your refund in your Purchase history - opens in new window or tab. Get help from eBay
International shipping item damaged, buyer messaged for partial refund …
WebHere's how the refund process works on eBay: Let the seller know you've got a problem. If your item hasn't arrived, or if it has and you want to return it. Try to work things out with … Web24 de dic. de 2024 · Some sellers use a restocking fee to account for the inconvenience of a return. If the dispute is based on INAD (item not as described), the seller will always pay return shipping and the restocking fee does not apply. Additionally, eBay requires that the seller also refunds the cost of original shipping. INADs are costly and should be avoided. trilery 2003 kinobox
Escalating and Resolving a Case - eBay
WebTo do so, follow these steps: Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case. WebEbay Case with an international buyer. Please see video below for details.I share a follow up on the Ebay Case ...4 phone calls later, while I steam a few... WebUsing eBay’s Website for Getting a Refund. For requesting refunds via eBay’s website, follow these steps: Log in to your eBay account and go to My eBay Purchase history. Locate the item and, in the drop-down menu next to it, click on Return or Item not received. Confirm that you’re dealing with the correct item. triler rus youtube